Establish a Web Portal to maximize customer self-service and convenience
Rather than calling customer service, many customers want to be able to visit your website to view their statements and other documents/correspondence and pay their bills.
If you do not already have a secure portal in place, we can provide a highly scalable solution which can expand as your company grows. This secure portal can enable customers and employees to:
- View their records, bills, payment history, policies, statements etc.
- Make electronic payments on-line – ACH, credit and debit
- Search historical records – freeing up time consuming customer service calls and allowing customers 24/7 access