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Recently, SunTrust Bank issued their 2017 Annual Report in which they laid out their strategic initiatives—including one to improve “efficiency and returns.” To accomplish this, they created an Efficiency Office, which, according to the company, “has enabled a heightened focus and rigor around driving and sustaining efficiency in order to position the company for long-term […]

Are there robots in your accounting department? Just wait a few years, and they may be sitting right next to you. It was only 20-plus years ago that you had to do business with large companies, like Walmart, using electronic data interchange (EDI). There are countless EDI transaction codes, including the 850 purchase order, the […]

So, what’s new at the US Postal Service (USPS)? The short answer: growth in meeting parcel volume due to e-commerce and Informed Delivery. Advertising mail is still strong, but First-Class Mail continues to decline. The USPS remains focused on keeping rates down by increasing efficiency through plant consolidations and legislative reform to recapture $54 billion […]

What’s in your password? Well, pretty soon, it might be your face. Passwords Are a Necessary Evil Passwords have always been a problem. They are necessary for account security but difficult to remember. Making matters worse, every website has different rules for creating a valid password, and of course, for your own security, you should […]

If you were one of the 300,000 companies across 150 countries that got hit with the WannaCry ransomware attack, well, the name is very appropriate. Designed to encrypt all the data files on the infected computer so owners cannot access their files, the ransomware then demands payment to decrypt the data. The WannaCry attack started […]

You have been trying to get your customers to go paperless for how many years? Getting customers to give up paper has been problematic for many companies for more than a decade. While a few boast paper suppression rates of 20% to 50+%, the vast majority fall well below this level, and for many, it […]

What would happen if the US government eliminated all large currency? What if your $20, $50, and $100 bills became illegal, and you had to turn them in or lose the money. Can’t happen? On March 9, 1933, Franklin D. Roosevelt repealed the gold standard and confiscated it, replacing it with gold certificates. In modern […]

Oops, you just got back from vacation, and the Postal Service forgot to hold your mail, now what? Was your security compromised? This happened to a friend of mine, and she was quite upset—what with all the buzz about identity theft. There have been “at least 169 hacks from outside entities against corporations and other […]

Ever watch a frog get boiled? Neither have I, but the story goes that if you put a live frog in boiling water, it jumps out. Now, if you put it in water at room temperature and turn up the heat, the frog boils to death. Well, that is how I feel about mail. Business […]